Customer context
Keep the customer requirement at the centre of each order.
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Order management / CASE STUDY
HCA — Hariom Cement Agencies
Order management for a cement distribution business
An order management workspace for Hariom Cement Agencies, bringing customer orders and day-to-day sales coordination into one business application.
THE BUSINESS CONTEXT
Built for the way the business works.
Cement distribution revolves around customer requirements, product quantities and the progress of each order. Sales and operations teams need a shared view of that work as orders move from an initial request to completion.
The solution
The project brings order management into a dedicated business workspace for Hariom Cement Agencies. It centres the working experience on customer orders, their details and progress, giving the team a consistent place to coordinate everyday sales activity.
INSIDE THE PROJECT
Connected capabilities.
Order details
Organise the product and quantity information needed to handle cement orders.
Order progress
Give the team a shared view of orders at different stages of work.
Sales coordination
Bring order information together for everyday operational review.
THE CONNECTED WORKFLOW
From first step to everyday use.
- 01
Record the customer requirement
- 02
Coordinate the order details
- 03
Review progress through completion
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