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Order management / CASE STUDY

Bharat Medical

Medical order, delivery and purchase tracking

An operations application for customer orders, delivery assignments and supplier purchases. Teams can update order stages, review tracking history and record payment handovers.

Illustrative Bharat Medical order and delivery workspace with sample orders, tracking and payment handovers
Illustrative interface based on the project workflows, using sample data. Not a live application screenshot.

THE BUSINESS CONTEXT

Built for the way the business works.

Medical distribution involves coordinating customer orders, delivery staff, supplier receipts and payment collection. Each order needs a record of its current stage and the people handling it.

The solution

The application links customer details and delivery addresses to orders, with staff assignments and configurable order stages. Purchase orders have separate receiving and challan workflows, while delivery history, payment attachments and handover records sit alongside the sales order.

INSIDE THE PROJECT

Connected capabilities.

01

Customer orders

Create orders with customer details, delivery addresses, notes and order stages.

02

Delivery coordination

Assign delivery staff, review tracking history and record delivery OTP verification.

03

Supplier receiving

Manage purchase orders with delivery assignments, receiving details and challans.

04

Payment handovers

Record payment modes, supporting attachments, account status and collection handovers.

THE CONNECTED WORKFLOW

From first step to everyday use.

  1. 01

    Record the customer order

  2. 02

    Assign and track delivery

  3. 03

    Update payment and handover status

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