Everything about your employees in one place

Empowering employees through Helpdesk Software

Elevate your support system and create a seamless employee experience with our user-friendly and comprehensive solution.

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Modern HRMS Software

Trusted by Companies Across Industries

Organizations from manufacturing & healthcare to finance & technology trust Pletox to optimize their internal operations. We have delivered successful solutions for businesses of all sizes, from startups to large enterprises.

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Onboard All Your Employees | Pletox

Solutions

Essential Help Desk Solutions

The service desk aims to facilitate business processes through integrated support, adjusting to the changing requirements of the business, industry, and user base it supports.

Its main goal is to enhance end-user productivity by meeting them at their technological level and assisting in resolving their challenges.

Ticket Management
Automation Tools
Mobile Accessibility
Multi-Channel Support
Onboard All Your Employees | Pletox
Onboard All Your Employees | Pletox

Helpdesk

Compliance request for TDS, Form 16, PF challan, etc

Within the comprehensive Employee Helpdesk embedded in our HRMS platform, employees have the capability to seamlessly initiate requests for TDS, ensuring precision and timeliness in deductions. Additionally, the system facilitates the efficient generation of Form 16, providing employees with a streamlined process for tax filing purposes.

Furthermore, our support services extend to assisting employees with queries and providing necessary guidance on PF challans, contributing to a holistic and user-friendly HRMS experience.

TDS
PF Challan
Form 16
Record Keeping
Onboard All Your Employees | Pletox
Onboard All Your Employees | Pletox

Requests

Employees can request assets, leave, reimbursement, payslips, advances, etc.

In Pletox HRMS, employees effortlessly request assets, leave, reimbursements, payslips, advances, and more through the user-friendly Employee Helpdesk, streamlining the entire process for enhanced convenience and efficiency.

Fast Approval
Modern Payslips
User-Friendly Helpdesk
Document
Onboard All Your Employees | Pletox
Departments

Departments

Easily organize and manage departments/branches with our intuitive HRMS software.

Uniting teams

Uniting teams

Pletox fosters remote collaboration with its Employee Help Desk Software.

Auto-assign tickets

Auto-assign tickets

With Pletox Help Desk, tickets are automatically directed to users with relevant skills.

Data Analytics

Data Analytics

Help Desk for automated reports on employee grievances and process improvement.

Time Tracking

Time Tracking

Pletox help desk, track your teams progress and workload by accessing timers and timesheets directly.

Internal support

Internal support

Support employees like customers. Organizes the requests and helping teams focus on larger projects.

Track Status

Track Status

Help Desk system that keeps tabs on ticket statuses and sends immediate resolution notifications.

Reduce repetition

Reduce repetition

Help desk automates emails, uses templates, and saves responses for quick replies to common questions.

Testimonials

Client Success Stories with Pletox

Thakker Developers LTD., Nashik Logo
Nishant ThakkerThakker Developers LTD., Nashik

For a large enterprise like Thakkers, Pletox has been the perfect choice to synchronize all the entities of our business.

Acolyte Technologies, Jaipur Logo
Shwetank SoniAcolyte Technologies, Jaipur

Pletox has helped us eliminate a lot of our manual & paper work and has brought up a huge impact on our company workflow.

Spectrum Coaches, Nashik Logo
Vipul AgarwalSpectrum Coaches, Nashik

People at Pletox understand requirements well & deliver them timely. Any changes after initial on-boarding were reworked.

An-Noor Eye Hospital, Tamil Nadu Logo
Abdul KalimAn-Noor Eye Hospital, Tamil Nadu

This app is user-friendly and gives you all kinds of desired output. With the help of this app I can take accurate data.

Purna Chetana Public School, Mysuru Logo
Darshan RajPurna Chetana Public School, Mysuru

This app is user-friendly and gives you all kinds of desired output. With the help of this app I can take accurate data.

Vizipp, Nashik Logo
Ashish SonawaneVizipp, Nashik

For us the Pletox has really simplified managing our fully remote team including their leaves, tasks and documents.

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Frequently asked questions

Here are some of the most frequent questions we get from our customer.

If you have any further questions, get in touch with our friendly team 😃

Pletox is a consulting firm that builds custom internal business software for companies. We help businesses improve their efficiency by replacing manual tasks and disjointed systems with streamlined, integrated software solutions. By partnering with Pletox, organizations can expect reduced operational costs, better data accuracy, and more time to focus on strategic work rather than administrative hassles.

Every business has unique processes. Custom internal software developed by Pletox is tailored specifically to how your organization works. This means your solution can automate tedious workflows, enforce best practices, and provide real-time insights. The result is faster execution of daily tasks, fewer errors (thanks to automation), and improved communication across teams. In short, your operations become more efficient, transparent, and adaptable.

Absolutely. Seamless integration is one of our core strengths. We design software to work within your existing IT environment. Whether you use ERP systems, CRM tools, or other software, Pletox will ensure that our solution connects via APIs or other integration methods. Your new software will exchange data with your current systems, so you won’t have to manually transfer information or abandon tools that are working well for you.

We follow an agile development approach and make use of our library of reusable software components. This means we don’t have to start from scratch for common features – we already have proven modules for things like user management, reporting, notifications, etc. During development, we customize and combine these building blocks to fit your requirements. This approach results in faster development, fewer bugs, and a solution that’s built on a solid, tested foundation.

Project timelines and costs depend on scope and complexity, but our reusable component approach significantly accelerates delivery. A small single-function solution might take only a few weeks, while a large end-to-end system could take a few months. During our initial consultation, we work with you to define the project requirements and then provide a detailed proposal with timelines and cost estimates. We strive to deliver projects on time and within budget, and our modular approach often means we can offer a more cost-effective solution than developing everything from scratch.

Yes. We believe a project isn’t successful until your team is fully comfortable with the new system. We offer comprehensive training sessions to ensure your employees know how to use the software effectively. After launch, we provide ongoing support packages – this can include technical support, regular maintenance updates, and adding new features as your needs evolve. We’re your long-term partner in keeping the software running smoothly and adjusting it as your business grows.

We’re here to help. If you have additional questions or would like to talk about your specific needs, please don’t hesitate to reach out. You can contact our team at (+91) 92626 26122 or email us at hello@pletox.com. We’re happy to provide more information, schedule a consultation, or share examples of how we’ve helped businesses similar to yours.