PLETOX / TASKS & PROJECTS

Your team. Your work.
A clear way forward.

Bring tasks, projects, and client work into one shared workspace. Connect the brief, the owner, and the next step so everyone knows what needs attention.

PletoxAcme Industries Work workspace

CLIENT LAUNCH / PROJECT WORKSPACE

A shared plan. A visible next step.

4 sample tasks
To do1
Normal priority

Review deliverables

Client launch / Northstar

Meera Rao 27 Sep
In progress2
High priority

Prepare launch plan

Client launch / Northstar

Rohan Patel 24 Sep
Normal priority

Collect reference files

Client launch / Northstar

Riya Desai 23 Sep
Completed1
Normal priority

Confirm client brief

Client launch / Northstar

Asha Shah 21 Sep
Client launch / All tasks4 tasks / 1 completed
TaskOwnerDue dateStatus
Confirm client briefAsha Shah21 SepCompleted
Prepare launch planRohan Patel24 SepIn progress
Collect reference filesRiya Desai23 SepIn progress
Review deliverablesMeera Rao27 SepTo do
Clear owners, shared contextIllustrative preview / Sample data

THE EVERYDAY DETAILS OF GETTING WORK DONE

Plan it. Own it.
Keep it moving.

Give the work structure without separating it from the people, clients, and conversations around it.

Tasks & ownership

Keep task briefs, assignees, priorities, and due dates together.

Projects & phases

Group related tasks into projects and organize delivery stages.

Subtasks

Break larger tasks into smaller actions with clear context.

Client-linked work

Connect tasks to the relevant customer or lead for better follow-ups.

List, board & calendar

Review the same work through the view that suits the moment.

Files & reference material

Keep task and project files available alongside the work.

Worklogs & time context

Connect enabled activity and time records with delivery progress.

Members & followers

Include the people who need visibility into a project or task.

Task acceptance

Make the assignee response visible before assuming work has started.

Hierarchical approvals

Bring configured department-level oversight into eligible task assignments.

Task activity updates

Keep progress notes, authors, and timestamps with the task.

Completion visibility

Review task status and completion reports to guide follow-ups.

MAKE THE NEXT ACTION CLEAR

A task with context.
An owner who can act.

Give each piece of work a clear brief, a responsible person, and a due date so the next step is easier to follow.

  • Start with a clear brief

    Keep the task description, priority, and dates with the work instead of scattered across messages.

  • Assign responsibility

    Give tasks an owner and include the relevant team members or followers.

  • Break down the work

    Use subtasks to separate smaller actions while keeping the parent task in view.

Task visibility and actions follow your configured permissions and workflow.

Task detail / Prepare launch planIllustrative preview / Sample data
RP
Prepare launch planRohan Patel / Client launch
In progress
The brief

Prepare the delivery plan, confirm the handoff dates, and collect team feedback before the client review.

Due date
24 September
Priority
High
Project phase
Planning
Client context
Northstar
Subtasks1 of 3 completed
  • Review the approved briefCompleted / Rohan Patel
  • Outline delivery datesIn progress / Rohan Patel
  • Collect team feedbackTo do / Project team

TASK ACCEPTANCE

Assigned is a start.
Acceptance makes it clear.

Let the assignee acknowledge the task before the team assumes the work is underway.

  • Review the assignment

    Check the brief, due date, and expected outcome before accepting the work.

  • Make the response visible

    Keep acceptance or rejection visible so the person assigning the task can follow up.

  • Separate acceptance from progress

    An accepted task can still be not started. Update progress as the work actually moves.

Available acceptance actions follow your configured workflow and permissions. Acceptance is not completion.

Task acceptance / Workflow previewIllustrative preview / Sample data
RP
Prepare launch planAssigned to Rohan Patel / Due 24 Sep
Assignment acknowledged

Rohan has accepted responsibility for preparing the launch plan.

Assigned by
Asha Shah
Assignee
Rohan Patel
Response
Accepted
Work status
Not started
  • Assignment receivedBrief and due date available to the assignee.
  • Responsibility acknowledgedResponse is visible for follow-up.
  • Work has not started yetProgress is updated separately.

HIERARCHICAL TASK APPROVAL

The right reviewer.
Before work moves forward.

Bring department-level oversight into task assignments where your organization requires hierarchical approval.

  • Respect department ownership

    Route eligible cross-department assignments through the receiving department's HOD when enabled.

  • Keep the decision visible

    Show whether the task is awaiting approval, approved, or rejected instead of hiding the review state.

  • Distinguish approval from completion

    Approval authorizes the task to proceed through its workflow; task progress remains a separate record.

Approval routing depends on company settings, department relationships, and authorized reviewers. Not every task requires HOD approval.

Hierarchical task approval / Workflow previewIllustrative preview / Sample data
Review launch deliverablesCross-department task / Example review
Pending HOD
Receiving department / Design

HOD approval is enabled for this cross-department assignment.

  • AS
    Asha Shah / Task creatorOperations requests a deliverable review.
  • VK
    Vikram Kapoor / Design HODReviews the assignment before it proceeds.
  • MR
    Meera Rao / Proposed assigneeDesign team member assigned to the work.
Approval decision
Awaiting reviewer
Task progress
Not started

Illustrates department-level routing, not an assumed unlimited approval chain.

TASK ACTIVITY UPDATES

The status tells you what.
The update tells you why.

Keep progress notes and task activity together so the team can understand what changed and what needs attention.

  • Add context to the status

    Share an update alongside the task's progress so a label is not the whole story.

  • See who updated the work

    Review activity with the author and timestamp attached to each recorded update.

  • Follow up with the full picture

    Use earlier notes to understand blockers, decisions, and the next action without rebuilding the conversation.

Activity visibility and editing follow permissions. Task updates are working records, not an immutable compliance audit.

Task activity updates / Workflow previewIllustrative preview / Sample data
RP
Prepare launch planActivity / Illustrative update sequence
In progress
  • RP
    Rohan Patel / 22 Sep, 09:30 AMIn progress

    Reviewed the brief. Drafting the delivery dates and team handoffs.

  • AS
    Asha Shah / 22 Sep, 11:10 AMProject update

    Please include the client review before the final handoff.

  • RP
    Rohan Patel / 22 Sep, 02:15 PMIn progress

    Added the review step. Waiting for the design team's estimate.

Next follow-up

Confirm the design estimate before finalizing delivery dates.

FROM THE BRIEF TO THE FINISH

One project.
A shared plan for delivery.

Organize related tasks into projects and phases, with team members and dates that give the work a common direction.

  • Give the work a home

    Group tasks under the project and keep its description, owner, and timeline together.

  • Organize around phases

    Separate stages of delivery so teams can follow what is being prepared, worked on, or completed.

  • See progress in context

    Review open and completed tasks without assuming every completed task means the project is ready to close.

Project progress reflects recorded task status. Confirm scope and acceptance with your team before closing work.

Project overview / Client launchIllustrative preview / Sample data
Client launchProject lead / Asha Shah
In progress
Start date
21 September
Due date
30 September
Team members
4 people
Recorded completion
1 of 4 tasks
Task completion25%
25%
  • Discovery / 1 taskClient brief confirmed
  • Planning / 2 tasksLaunch plan and reference files in progress
  • Review / 1 taskDeliverable review still to do

Task counts show recorded progress, not final client acceptance.

CLIENT CONTEXT BESIDE THE TASK

Remember the client.
Keep the next promise visible.

Connect tasks to the customer or lead they concern, so follow-ups carry the context your team needs.

  • Link the work to the relationship

    Keep the relevant customer or lead associated with the task.

  • Make follow-ups owned

    Assign the next action and due date instead of leaving a client commitment in a message thread.

  • Coordinate the handoff

    Keep the project, task, and responsible team aligned as work moves between people.

Client-linked work is not automatic external access. Visibility follows the permissions configured for your team.

Client work / NorthstarIllustrative preview / Sample data
NS
NorthstarSample client / Launch project
Internal view
Next client commitment

Prepare the launch plan for review on 24 September. Rohan owns the task; Asha coordinates the project.

Linked task
Prepare launch plan
Task owner
Rohan Patel
Project lead
Asha Shah
Due date
24 September
  • Brief confirmedDiscovery task completed
  • Plan being preparedNext follow-up stays with the assigned task

Customer context does not grant external access to this workspace.

UPDATES THAT STAY WITH THE WORK

Less catching up.
More moving forward.

Keep supporting files and work updates close to the task or project they belong to.

  • Keep reference files accessible

    Use task and project file views so the team can find the material behind the work.

  • Connect activity with delivery

    Use enabled worklogs and time records to add context to progress, not just another status label.

  • Bring the right people along

    Use project members and task followers to include the people who need visibility.

Recorded time and work updates provide context. They are not automatic proof of completion, billable time, or payroll eligibility.

Project files & work updatesIllustrative preview / Sample data
Client launchReference material and team updates
Project files2 sample files
  • Client brief.pdfReference / Added by Asha Shah
  • Launch checklist.xlsxPlanning / Added by Riya Desai
Recorded workIllustrative activity
  • RP
    Rohan Patel / 1h 30mReviewed the brief and drafted delivery dates.
  • RD
    Riya Desai / 45mCollected reference files for the launch.

Time entries provide work context; billing and payroll treatment require separate rules.

A VIEW FOR THE WORK IN FRONT OF YOU

See the detail.
Keep the bigger picture.

Move between task views to review priorities, progress, and upcoming dates without losing the underlying work.

  • Scan work in a list

    Compare owners, dates, priorities, and statuses when reviewing a set of tasks.

  • Follow progress on a board

    Group work by status to see where tasks are moving and where follow-up is needed.

  • Plan around the calendar

    Review dated work alongside project timelines and use completion reports to look back.

Views reflect saved task dates and statuses. They do not automatically balance capacity or guarantee delivery dates.

Project review / Upcoming workIllustrative preview / Sample data
Upcoming project workClient launch / September
To do
1
In progress
2
Completed
1
  • 23SEP
    Collect reference filesRiya Desai / In progress
  • 24SEP
    Prepare launch planRohan Patel / In progress
  • 27SEP
    Review deliverablesMeera Rao / To do
Follow up on the work, not a guess.

Review the owner, date, and current status before changing the plan.

BEFORE YOUR NEXT PROJECT

Your work questions,
answered.

See how tasks, projects, and client work fit together in Pletox.

Book a demo

Yes. Use projects for internal initiatives and client delivery, with related tasks, team members, dates, and phases. Tasks can carry customer or lead context where relevant.

Yes. Tasks support an assigned owner, priority, start and due dates, and a description. Larger tasks can be broken into subtasks. Available actions follow your team permissions.

Tasks have list, board, calendar, and file views. Projects also have views for their related work. Each view presents saved records; it does not automatically assign capacity or resolve scheduling conflicts.

Phases organize related tasks into delivery stages within a project. Your team defines the structure and updates task progress. Completion counts help review progress but do not replace project acceptance.

Yes. Task and project file views help keep reference material accessible in context. Access depends on the permissions and sharing settings enabled for your organization.

Tasks and projects describe planned work, ownership, and delivery. Worklogs, visits, and time records describe activity and outcomes. Use the enabled workflows together to compare the plan with recorded work.

Linking a task to a customer or lead does not automatically grant external access. Confirm internal visibility, project membership, and any client-facing access requirements during setup.

The assignee can acknowledge the task through the enabled acceptance workflow. The response helps the assigning team follow up, while work status tracks progress separately. Acceptance does not mean the task has started or finished.

When cross-department approval is enabled, eligible assignments can require approval from the receiving department HOD. Pending, approved, and rejected decisions remain visible. Routing depends on company settings, departments, and reviewer permissions; not every task requires the same approval path.

Yes. Task activity includes written updates with the author, timestamp, and recorded status or approval context. Use updates to explain progress and blockers. Visibility and modification follow the configured permissions.

Use task dates, status views, filters, and available completion reports to review progress and identify follow-ups. Keep owners and due dates current so the views reflect how your team is working.

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