PLETOX / SYSTEM INTEGRATION

System integration.
Less re-entry. More continuity.

Connect your ERP, HR, payroll, CRM, accounting, and external platforms. We build reliable data handoffs around your business rules, so teams can work together without copying records between systems.

Keep the systems that work. Connect the work between them.

Your connected operationsIllustrative integration workspace / Sample data

System connections

Sample environment
Data flows
06
Connected systems
04
Needs review
01
System connections sample records
SourceDestinationExchangeState
HRPayrollApproved inputsConnected
CRMERPSales ordersConnected
PaymentsAccountingReceiptsReview

Agreed field mappings

Sample environment
Fields mapped
12
Validation rules
08
Unmapped fields
01
Agreed field mappings sample records
Source fieldDestinationRuleState
employee_codeemployee_idLookup matchMapped
claim_amountdebit_amountPositive amountMapped
cost_centredepartment_idRequired lookupReview

Processing activity

Sample environment
Processed
128
Queued
03
Exceptions
01
Processing activity sample records
ReferenceFlowLast actionState
EXP-1042HR → AccountsReceipt confirmedSynced
ORD-2084CRM → ERPMapping neededReview
PAY-0318Payments → ERPWaiting to retryQueued

OUR CUSTOMERS

Different industries.
One trusted partner.

Helping teams simplify everyday operations,
from manufacturing to healthcare and beyond.

Meet our customers
  • Thakkers
  • Spectrum
  • Greenerg
  • Decobee
  • Anand Agro Group
  • An-Noor

ONE PROCESS. SEVERAL SYSTEMS.

Your team should not
be the integration layer.

System integration lets applications exchange agreed data and actions. We define which system owns each record, what triggers a handoff, and how both sides confirm the result.

Where disconnected work shows up

  • Approved expenses are typed again into accounting.
  • Sales teams cannot see current stock or order status.
  • Attendance exports need manual preparation before payroll.
  • Payment confirmations arrive without matching invoices.

What a connected process needs

  • A clear source of truth for each shared record.
  • Field mappings, validation rules, and ownership.
  • Visible sync status with a path to resolve exceptions.
  • Reconciliation that checks the destination, not just delivery.

WHAT WE CONNECT

The right information.
In the right system.

Each connection starts with a feasibility review. Available APIs, vendor permissions, licensing, device support, and data quality determine the approach.

ERP & accounting

Connect approved purchases, invoices, expenses, and operational records with accounting. Map tax codes, accounts, and document references with your finance team.

Transactions / Masters / Reconciliation

HR & payroll

Bring approved attendance, worklogs, leave, and allowances into payroll workflows. Share employee changes using agreed effective dates and identifiers.

People / Attendance / Pay inputs

CRM & commerce

Connect customers, orders, stock availability, and fulfilment updates so sales and operations work from consistent records.

Customers / Orders / Stock

Payments & notifications

Match gateway events to business records and trigger permitted email, SMS, or messaging updates. Handle repeated callbacks and incomplete transactions.

Payment events / Status / Notifications

Devices & field systems

Connect supported attendance devices, field applications, and location-enabled workflows through vendor APIs, SDKs, or controlled imports.

Device logs / Visits / Validated inputs

Custom APIs & legacy tools

Build interfaces for custom applications or bridge older systems through supported exports. Design scheduled exchanges where real-time access is unavailable.

APIs / Webhooks / File exchange

MORE THAN MOVING FIELDS

Translate the meaning.
Not just the data.

An approved claim in HR is not automatically a valid accounting entry. Employee codes, account mappings, cost centres, currencies, and approval states must agree before the handoff.

We define ownership and validation before building the connector. Missing mappings go to review instead of silently creating incomplete records. Two-way sync is used only when conflict rules are clear.

Map your system handoffs
Approved expense → Accounting entry Illustrative mapping / Sample data
  1. Source / Claim EXP-1042 approvedEmployee E-028 · Travel · Amount Rs. 2,400
  2. Map / Resolve destination referencesE-028 → Employee ledger · Travel → Expense account
  3. Validate / Check before postingApproval, period, cost centre, and unique claim reference.
  4. Confirm / Reconcile the receiptStore the accounting reference against the original claim.
One record, a traceable handoff.

The original claim ID stays with the transaction so retries can be checked without posting the same expense twice.

FIT THE CONNECTION TO THE WORK

Real-time where useful.
Scheduled where practical.

Not every process needs immediate synchronization. We balance operational urgency, platform limits, volume, cost, and recoverability.

Event-driven handoffs

Use supported webhooks for order changes, approved requests, or payment events. Verify the sender, queue work, and handle duplicate or out-of-order events.

For time-sensitive changes

Scheduled synchronization

Fetch changes at agreed intervals with checkpoints, pagination, and API limit handling. Make the last successful sync visible to the owning team.

For periodic operational updates

Controlled file exchange

Use structured imports and exports when APIs are not available. Validate the file, report rejected rows, and reconcile totals before acceptance.

For supported legacy workflows

DESIGNED FOR THE UNEXPECTED

A failed sync needs
a clear next step.

External systems have outages, expired credentials, changed fields, and rate limits. A dependable integration makes those failures visible and distinguishes retryable delays from records that need correction.

We plan controlled retries, duplicate protection, exception ownership, and reconciliation. Monitoring coverage and support responsibilities are agreed as part of the implementation, not assumed to be unlimited.

Integration activity / Exception review Illustrative recovery sequence
  1. 10:02 / Destination temporarily unavailableOrder ORD-2084 retained in the processing queue.
  2. 10:05 / Controlled retryCheck the source reference before resending.
  3. Review / Customer mapping missingAssign the exception to the operations owner.
  4. Resolved / Confirm destination recordCorrect the mapping, replay, and reconcile the order.
Delivery is not the same as acceptance.

Record the destination response and business reference so your team can verify the outcome.

ACCESS WITH PURPOSE

Connect the systems.
Respect the boundaries.

Integration should not mean unrestricted access. We agree the required fields, permissions, retention, and operational responsibilities with your team.

Access & data handling

  • Scoped service accounts and least-privilege permissions.
  • Secure credential storage and an agreed rotation process.
  • Encrypted transport where supported by the platform.
  • Sensitive data excluded or masked in operational logs.

Operational ownership

  • Defined owners for source data and sync exceptions.
  • Traceable processing history with suitable retention.
  • Version-change checks and documented dependencies.
  • Agreed alert routing, support scope, and recovery steps.

FROM FEASIBILITY TO HANDOVER

Start with one handoff.
Prove it before expanding.

We test real business scenarios, including corrections and failure paths, before extending the connection to more teams or records.

  1. 01

    Discover

    Review the systems, documentation, access, volumes, and business outcomes.

    Output: feasibility and agreed scope
  2. 02

    Map

    Define record ownership, field mappings, triggers, validation, and exception rules.

    Output: integration specification
  3. 03

    Build & test

    Implement the connector and test normal, duplicate, invalid, delayed, and failed exchanges.

    Output: validated pilot
  4. 04

    Launch & support

    Roll out in stages, reconcile results, and hand over monitoring and recovery guidance.

    Output: operational handover

Feasibility before promises. Vendor restrictions, paid API access, data quality, and system versions can affect cost and timelines. We identify these dependencies before committing to delivery.

YOUR INTEGRATION QUESTIONS

Bring your systems.
We will map the connection.

Share the applications you use, the records you copy today, and where the handoff breaks down.

Discuss your systems
What are system integration services?

System integration services connect separate applications so they can exchange data or trigger agreed actions. Our scope can include feasibility, API development, field mapping, validation, synchronization, testing, and operational handover.

Can you integrate the software we already use?

We first review the product version, API or export capabilities, vendor permissions, and required data flows. Many systems can be connected, but we do not promise compatibility before checking those constraints.

What if our system does not have an API?

Supported file imports, scheduled exports, vendor SDKs, or a custom interface may be suitable. If no reliable supported access exists, we explain the limitation and alternatives rather than relying on a fragile workaround.

Can you connect attendance devices to HR and payroll?

Yes, where the device or its management software provides supported access. We map employee identifiers, timestamps, shifts, and correction rules before feeding validated attendance into payroll. Compatibility is checked for your specific device and software version.

Do integrations run in real time?

They can use webhooks, scheduled API calls, or batch file exchange. The right frequency depends on platform support and business urgency. We agree expected freshness, queue behavior, and delay handling during design.

How do you avoid duplicate or conflicting records?

We establish stable identifiers, ownership rules, duplicate checks, and destination reconciliation. Two-way flows also need explicit conflict rules. Retry behavior is tested so repeating a request does not unintentionally repeat the business transaction.

What happens when a sync fails?

Temporary failures can be retried within agreed limits. Invalid records or missing mappings go to an exception process with a named owner. Logs, alerts, replay options, and reconciliation are designed to match the implementation scope.

Is data migration included?

An initial transfer may be needed to establish the connection, but historical migration is scoped separately. We agree which records are needed, how they are cleaned and mapped, and how opening balances or counts will be validated.

How long does an integration take?

Timing depends on access, documentation, the number of flows, mapping complexity, test environments, and vendor coordination. We provide an estimate after feasibility review and can start with a focused pilot.

Do you maintain integrations after launch?

Ongoing monitoring, vendor version changes, incident response, and enhancements can be included in an agreed support scope. We document ownership and recovery steps at handover so maintenance responsibilities are clear.

Discuss your project